Privacy Policy

1. Introduction

Welcome to our Privacy Policy. Your privacy is critically important to us. This privacy policy document outlines the types of personal information that is collected and recorded by our hotel and how we use it.

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at privacy@hotelname.com.

2. Information We Collect

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when registering at the Hotel, expressing an interest in obtaining information about us or our products and services, when participating in activities on the Hotel or otherwise contacting us.

• Personal Identifiers: Name, email address, phone number, passport details
• Booking Information: Check-in and check-out dates, room preferences
• Payment Information: Credit card details, billing address
• Demographic Information: Age, nationality, preferences
• Special Requirements: Dietary restrictions, accessibility needs

Information Automatically Collected

We automatically collect certain information when you visit, use or navigate the Hotel. This information does not reveal your specific identity but may include device and usage information.

3. How We Use Your Information

We use personal information collected via our Hotel for a variety of business purposes described below:

• To facilitate account creation and logon process
• To send administrative information to you
• To fulfill and manage your bookings
• To post testimonials with your consent
• To request feedback about your stay
• To protect our Services and maintain security
• To respond to legal requests and prevent harm
• For other business purposes like data analysis and improving our services

4. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share your data that we hold based on the following legal basis:

• Consent: We may process your data if you have given us specific consent
• Legal Obligations: We may disclose your information where required by law
• Vital Interests: We may disclose your information to protect your vital interests
• Business Transfers: We may share or transfer your information during business negotiations

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

6. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or securely store it until deletion is possible.

7. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

Although we will do our best to protect your personal information, transmission of personal information to and from our Hotel is at your own risk. You should only access the services within a secure environment.

8. Your Privacy Rights

In some regions, you have rights that allow you greater access to and control over your personal information.

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate information
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request restriction of processing your data
• Right to Data Portability: Request transfer of your data to another organization
• Right to Object: Object to processing of your personal data

You may make such a request by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

9. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible.

We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

10. Contact Us

If you have questions or comments about this policy, you may contact our Data Protection Officer (DPO) by:

• Email: privacy@hotelname.com
• Phone: +1 (555) 123-4567
• Post: 123 Hotel Street, City, State 12345

Based on the applicable laws of your country, you may have the right to file a complaint with the relevant data protection authority if you have concerns about how we process your personal information.